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Frequently Asked Questions

Does Science Supply accept purchase orders?


At this time, Science Supply does not accept purchase orders or NET30, etc. payment terms. All orders must be purchased using a credit card and processed on the website.

Connecting your Moticam to your microscope:


For information on connecting your Moticam to your microscope, take a look at this guide.

Note: If you are using a Trinocular microscope, make sure you pull the metal pin out on the head of the microscope. This closes off an eyepiece, but allows light to travel upwards to the camera.

If you purchased a National Optical DCX digital microscope:


Take a look at this guide to get started.

If you purchased a National Optical DCX digital microscope:


This guide will help you use the tablet feature of this microscope.

Moticam X or Moticam X2 Guide:


If you purchased a Moticam X or Moticam X2, please follow the instructions in this guide to get started.

Moticam X2 Linking to Router Guide:


If you purchased a Moticam X2 and would like to link the Moticam X2 to your router, this guide will walk you through how.

Motic Images Plus 2.0 Software (PC)


  • Learn how to install and get started here
  • If you're unable to obtain an image, try this
  • Learn how to get a better image quality here
  • Fix interference or noise in your image here


ABOUT offers a wide range of compound, stereo, and digital microscopes in conjunction with digital microscope cameras to enhance user experience. Our growing range of microscopes and microscope accessories include the ScienceSupply brand, along with National Optical, Swift Optical, and Motic.

With over 80 years of combined experience in microscopy, we pride ourselves on providing excellent customer service and our ability to help you make an informed decision based on your microscope needs. If you can’t find what you’re looking for on our website or have a few questions before you purchase a new microscope, give us a call and let us assist you.

We look forward to serving you!

The people at Science Supply are awesome! I called in with a few questions and they were very accommodating and didn't feel salesy at all! I am now more compelled to make a purchase because I know I can trust them.

Jane Doherty